Simple, the answer is Trust.
Our clients trust us with their reputation every single time we represent them in the home. Our Advisors are all highly trained and highly motivated to deliver results yet abide by strict terms of conduct to safeguard our clients’ interests. Advisors are constantly monitored and mentored to ensure they deliver results to the highest standards. Pre-qualification by phone, use of mystery shoppers, reviews and checks by managers in the field, post meeting follow-up calls, and intensive ongoing and inhouse training. All of this and more ensures that we maintain the highest standards of integrity.
Our clients invest large sums to generate enquiries and our job is to maximise their return on investement on the one hand yet act to enhance their image with their customer base on the other. For the duration of our time in front of customers we are the ‘face’ of our clients business and we guard their reputations as closely as we regard our own.
It’s specialist work and in this industry we regard ourselves as The Specialists.